Terminal → Rental Car Facility → Hertz
You are at Baggage Claim
Steps
- Terminal: From Baggage Claim, exit the terminal and go outside.
- Elevator to Level 3: Cross the roadway to the parking garage. Enter the garage and take the elevator to Level 3.
- Walk to Rental Car Facility: After exiting the elevator, follow signs to the Rental Car Facility (RCF).
- Hertz counter: Inside the RCF main hall, turn left and walk to the Hertz counter. After receiving your keys, walk around the Hertz counter area and enter the garage on the counter level (marked as Level 1 in the RCF).
- Pickup: On Level 1, follow overhead Hertz signs to locate your assigned vehicle.
Video
About this page
This guide follows the walking route from baggage claim at Austin-Bergstrom International Airport (AUS) across to the parking garage, up to Level 3, and into the Rental Car Facility (RCF). It then shows how to reach the Hertz counter, pick up your keys, and proceed to the Level 1 garage for vehicle pickup. Simplified maps and key landmarks help you follow the correct route with confidence.